Frequently Asked Questions
-ABOUT OUR BOARDS-
Each board is made from high-grade materials and carefully checked prior to engraving. We personalize each board with a state of the art laser engraver and then condition it with Mineral Oil to ensure long-lasting durability.
We use a colorless butcher block conditioner containing a mixture of virgin food-grade mineral oil, which seals the wood and protects the board while bringing out the depth of the wood, and showing its natural beauty.
We do not use stains, so the color you see reflects the natural color of the wood. (Due to the natural wood, Please allow for slight variations in the tone and the grain of the wood and engraving, which may vary between your cutting board and the one shown in our listings.)
Our cutting boards are engraved on one side for display purposes while the other side is for cutting and chopping.
-TERMS OF SALE-
Please double-check the spelling and make sure all of your information is correct (dates, names, etc.). If artwork approval is needed, please add a personal note in your order. We cannot accept returns or refunds on engraved items, unless we made the error.
-LEAD TIME-
Our standard processing time is typically 5-7 business days to allow for assembly, conditioning, and engraving of each cutting board.
We do not include invoices or receipts in the package.
Each board is made from high-grade materials and carefully checked prior to engraving. We personalize each board with a state of the art laser engraver and then condition it with Mineral Oil to ensure long-lasting durability.
We use a colorless butcher block conditioner containing a mixture of virgin food-grade mineral oil, which seals the wood and protects the board while bringing out the depth of the wood, and showing its natural beauty.
We do not use stains, so the color you see reflects the natural color of the wood. (Due to the natural wood, Please allow for slight variations in the tone and the grain of the wood and engraving, which may vary between your cutting board and the one shown in our listings.)
Our cutting boards are engraved on one side for display purposes while the other side is for cutting and chopping.
-TERMS OF SALE-
Please double-check the spelling and make sure all of your information is correct (dates, names, etc.). If artwork approval is needed, please add a personal note in your order. We cannot accept returns or refunds on engraved items, unless we made the error.
-LEAD TIME-
Our standard processing time is typically 5-7 business days to allow for assembly, conditioning, and engraving of each cutting board.
We do not include invoices or receipts in the package.